Needless to say, I was still hungry when I left. She said she had called me many times when she had only called me once. We sit another20 minutes eating toast. Recurring customers, nice chefs, fancy atmosphere, Management, broken air conditioning, poor organization, Read about the amazing opportunities created for our team members and our company in a new Nation's Restaurant News interview with our CEO, Nishant Machado. Lisa was very rude, unfair, and inconsiderate. ALSO, IGNITE RESTAURANT GROUP, MANAGE MACARONI RESTAURANT HAD VERY REPUTION IN BBB HOUSTON, TX. Search for other Italian Restaurants on The Real Yellow Pages®. He stated no charge and yes. We were in a large group of people and the waitress was doing a great job of keeping everybody happy. Well that meant we all had to go. This complaint and/or review was posted on HolySmoke.org on 12:18 pm, May 16, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/romanos-macaroni-grill/. Are you sure you want to replace it? We were the biggest group in the restaurant so the manager felt that the had to stand around us almost the entire time, which was very annoying. The waitress told us that his wife had a baby recently which might be why he acted the way he did. He stated the car had been in one minor fender bender. Are you sure you want to remove this review from being featured for targeted profile? Please advise the directors here to take time to really pay a closer attention to service and knowledge. Well because of your restaurant, which we did advertise on social media, it was a disaster. Glassdoor has 475 Romano's Macaroni Grill reviews submitted anonymously by Romano's Macaroni Grill employees. I had a very negative experience with Lisa Gillett in Corporate Guest Relations. Little recognition, no structured pay increase (some people haven’t gotten raises in years), and long working hours. 4.We Wait and We wait…all we have are our drinks. Consumers want to see how a business took care of business. ... Be professional, and never bad mouth a previous employer. How hard could that have been? Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Company is headed in a downward spiral to many. The For $13.00! Consumers are not pleased with Customer service and Discounts and Special Offers. Flexible hours I ask waitress if they no longer serve bread. We had videographer and photographer there attempting to make footage for the show, which was very unsuccessful. We were embarrassed for the waitress because of the way he was treating her, and we could tell that she was near tears a couple of times- for no reason. http://glassdoor.com/slink.htm?key=vMD0u, Can you inspire and motivate daily excellence? Welcome to Macaroni Grill. Romano’s Macaroni Grill is an Italian-Mediterranean-American fusion casual dining restaurants chain founded in 1988. BBB HOUSTON TX RATED IGNITE RESTAURANT -F .THEY HAD CHEATED LOT OF OTHER PEOPLE & BBB HOUSTON, TX SHOWS THOSE BAD COMMENTS.THEY SHOULD RETURN MY MONEY. I WENT TO EAT IN THEIR RESTAURANT LOCATED AT 1350, SCENIC HWY, STE .#900, SNELLVILLE, GA#30078. The restaurant is inspired by Italian trattoria cuisine and culture. I asked my waiter if he thought we left and he said he didnt know. ON SEPT. 27, 2013. The bisque was ok but had zero pieces of lobster. After this happened several times, I decided to call the Macaroni Grill I ordered from. Calamari - Middle of the road but certainly worth devouring.. no complaints. All business will get complaints. THEY RECENTLY CLOSED THEIR ONE LOCATION IN DUNWOODY, GA.CUSTOMERS WROTE BAD COMMENTS ABOUT THIS RESTAURANT. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. THIS IS A FRAUD. Research Romano's Macaroni Grill with over reviews from real employees. The price per item at Romano's Macaroni Grill ranges from $5.00 to $29.00 per item. I am very disappointed. Ken’s culture in the field is “do what I say or I’ll find someone who will.” If you don’t have to interact with Ken Hoffman often it’s an amazing place to work! Romano's Macaroni Grill. She said the manager called me twice when it was only once. Cons. Get Accredited Business Login Scam Tracker. This will replace the current featured review for targeted profile. Purchased a car from a dealer on EBay. Contact Romanos Macaroni Grill customer service. Romano's Macaroni Grill General Manager Jobs, Romano's Macaroni Grill Kitchen Manager Jobs, Romano's Macaroni Grill Manager/General Manager Jobs, Romano's Macaroni Grill Culinary Manager Jobs, Romano's Macaroni Grill Jobs in El Cerrito, Romano's Macaroni Grill Jobs in Nashville, Romano's Macaroni Grill Jobs in Fort Worth, Romano's Macaroni Grill Jobs in Los Angeles, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? The establishment has infused Italian charisma in all aspects of the restaurant. Working your whole shift can be a little tiring. Review authors value the most Location and Diversity of Products or Services. Don't get mad – get even by posting your complaints, reviews and more right here for the whole world to see! Great resume builder, always faced with complex challenges, friendly and welcoming teams. Even though it was only a quarter full…we had to wait about 20 minutes to be seated…(they couldn”t”t push two tables together for a table of 6?) Learn from their stories and discover if Romano's Macaroni Grill is right for you! Every time I go to this restaurant (which I try to avoid but it’s by my office and people always choose to go here for birthdays and lunch meetings etc.) 462 Romano's Macaroni Grill reviews. Probably paid at lease $7 for it, for lunch. | I was on, I am 21 years old and I made my first big purchase of a vehicle from Alves Auto a little less than a year ago. THEY SERVED SOGGY VEGE PIZZA FOR $12.00. Little recognition, no structured pay increase (some people haven’t gotten raises in years), and long working hours. Then I asked for coffee. And there were other people in the restaurant so it didn”t make any sense. When she brought out our check my wife tried to console her and told her that she did a great job, considering the size of the group, and that she didn’t think the waitresses’ manager needed to browbeat her the way he did. But it was the highlight after the salad and that’s not saying much. They were noisy, loud, and rude. Book now at Romano's Macaroni Grill - Deer Valley in Phoenix, AZ. The bill was $130.00 plus tip…and I am so sorry my son had to pay that for such a lousy meal…and overall experience. I hope not, but while the Macaroni Grill isn't comparable to Ciao Bella a few blocks away, it certainly isn't bad. Any and all opinions and information are published as is. We travel to the US constantly and to be more specific we always visit Macaroni Grill in Los Angeles and even though is the same food it”s much much better because the servers are well trained. I would have done more but I didnt want to spoil things for my daughter and my other children. Romano's Macaroni Grill - Stockton does offer delivery in partnership with Postmates and Uber Eats. SALADS ARRIVE! He “helped” us a few times by berating our waitress when the waitress’ assistant brought out an order for another table, and by making her get more silverware to replace a set that was dirty. We all left the table so they assumed, since black people dont have money to go out to eat and pay for, that we left without paying. 5. Father”s Day supper…totally a ruined event. She didn’t care about what I (the customer) want or don’t want. The day of the event, we thought we had the room alone.to our shock another birthday party was booked in there with us. Romano’s Macaroni Grill is a casual dining restaurant chain. We were seated around 8PM and nobody served the table, literally not a drink order or anything else, for over twenty minutes, so we left. I ordered the pasta yesterday. Can you demonstrate genuine hospitality and appreciation? Tonight, my five-year-old was starving after a long day and we arrived around 8:45PM. And all 6 of our dinners were lukewarm. [protected]@vegatechcommercialgroup.com, Hello, My name is Kristi Jones. "Good food, easy to adjust schedule" (in 36 reviews), "Pretty flexible schedule, decent money depending on the night" (in 16 reviews), "Company is headed in a downward spiral to many upper management much managing been counters not understanding the business" (in 13 reviews), "Long hours (15 plus) - no support from corporate or area director - running a restaurant with only 2 managers for over 4 months" (in 11 reviews). They gave me a small mug of coffee and it was just like a normal size one, but it was $2.19!!! My suggestion is close your restaurant in Huntington Beach. Order food online at Romano's Macaroni Grill, Stockton with Tripadvisor: See 50 unbiased reviews of Romano's Macaroni Grill, ranked #58 on Tripadvisor among 627 restaurants in Stockton. Then when I began to eat it I noticed the chicken and shrimp that I paid $3.50 each for was burnt and flavorless. Same Macaroni you know from elsewhere but at Hawaii prices. Usually I love this kind of salad, but theirs was bad because it was maybe 5 simple slices of tomato with one blob of mozzarella on top and a tiny sliver of basil and balsamic. flexible hours, great management and managers! I ordered lobster bisque and the Italian chopped salad Uber eats last night from the carollwood location. He makes unethical and questionable decissions that’s hard to stand behind and reprimands employees on the phone/video calls in front of their peers. The store I worked at closed done, the whole company was mismanagement and unorganized, Able to make good tips Expected to fill in the role of many other departments simultaneously If you answered YES, we want to meet you! This is the best way to manage and repair your business reputation. Get reviews, hours, directions, coupons and more for Romano's Macaroni Grill. http://glassdoor.com/slink.htm?key=vM0cp #oneteamonefocus #winningteam. We asked for more sauce…server said that will take a while for them to “cook some more sauce” 7. Good choice … Italian restaurant chain Romano's Macaroni Grill has filed for Chapter 11 bankruptcy protection with a plan to restructure around 93 locations by … I waited with them to wash their hands and then it happened. 8 Questions You Should Absolutely Ask An Interviewer, Great opportunity, questionable leadership. Wonderful coworkers, lots of growth opportunity, close-knit team. Your response will be removed from the review – this cannot be undone. Top Macaroni Grill Franchise Information Review. I ordered the caprese salad. 8700 NW 18th Terrace. For the experience this created and the loss of funds for us and the couples that came, these 13 couples said they will never eat at your restaurant again. I HAD A BALANCE OF $32.97 ON MY GIFT CARD AFTER USING ON SEPT.27, 2013. It”s really deceiving when you seat people at a table and then don”t serve them drinks or bring food. ), 7 of the Best Situational Interview Questions. A joke and a rip off. They will ask you for 800. 7979 E Arapahoe Rd. The establishment serves Italian-American food. At all! Hello, I started going to the Macaroni grill in Huntington Beach several years ago and the service has gotten progressively worse. Romanos Macaroni Grill customer service phone number along with tips, reviews, hours and other useful links. 179 reviews of Romano's Macaroni Grill "Of all the mainstream mass market "Italian" eateries out there this is the best one. My disdain and disappointment in management, may be beyond repair, and I loved your restaurant and their quite frequently. We have hourly and management opportunities across our 83 locations! Small, very minimal chicken and even less pepperoni. And it’s supposed to be chilled, so you can even cut it. She felt the need to apologize constantly for messing things up even though she wasn’t! One of the best ways to thoroughly research a franchise or business opportunity investment before purchasing one is to get feedback from current and former franchisees involved in the franchise system. Romano's Macaroni Grill - Romano's Macaroni Grill Reviews & Complaints - Rating 1.5/5 based on 12 user review(s) - Flagged as HIGH RISK! The meatballs were cold and hard to chew. How to Answer: What Are Your Strengths and Weaknesses? Lisa said she had spent a lot of time replying to my emails when it was somebody else who replied to my emails. Learn how to enable cookies. Miami, FL 33172. Pros & Cons are excerpts from user reviews. Great service last night, good wine selection, great flatbread. When I brought this disaster and the lack of communication up to your manager Carlos, he reduced the ticket by 20% (which is not what I needed) and slightly apologized. (This was about 10 minutes later) 3. Romano’s Macaroni Grill Holiday Hours ~ Closed/Open – 2020/2021. So I picked up my son and his diaper bag( I might as well change his diaper while Im in there). Corporate team runs very lean which gives you SO much opportunity. Inspired by Italian trattoria cuisine, culture, and conversation, Romano’s Macaroni Grill has been proudly serving unforgettable meals that leave a lasting impression to their deserving guests since 1988 – with knowledge, care and Italian charisma infused in everything they do. She was turning 12 the next day. 1. The COO, Ken Hoffman, is condescending, aggressive, arrogant, and dismissive. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! This event was a married couples event for our Facebook show, called The Love Seat that has thousands of viewers each week. A few months ago I went with my wife and five-year-old daughter. 2. The reviews & complaints posted about Romano's Macaroni Grill was submitted by a member or guest on this website. Great people, and regular customers who tipped well. Able to request days off. Get the inside scoop on RMG DEVELOPMENT LLC and Macaroni Grill restaurant franchise opportunities with the most comprehensive franchise research report on Macaroni Grill franchises available.. Romano’s Macaroni Grill is an American casual dining restaurant chain specializing in Italian-American cuisine. The staff is friendly and attentive, it's much cuter and more faux-fancy than the Olive Garden, and I never dealt with any sort of wait. Thanks Chef K”Lynn. We waited for 1 hour for our food and finally left. | All rights reserved. It came and was severly damaged I took pictures and contacted them.they told me that carpet was checked prior to bring sent out, yet damage was so bad that I. 6. All 3 orders had very little sauce…was extremely dry tasting. Business Profile. 3 of us had ordered chicken and shrimp Alfredo. Find the nearest Macaroni Grill location to you for authentic hand-crafted Italian food. It was maybe a cup of lettuce. © 2004—2021 HolySmoke.org. We went to trade in the car, we were informed the autocheck showed one minor fender bender in addition to a wreck with airbag deployment. After purchasing a rug which company advertised as available for discount was charged whole price and told discount wasn"t for this rug. This was my first time ordering from this restaurant and now it will be my last. I knew there was a reason I stopped going there in the first place. We wanted to help save your reputation. After a year of not patronizing Macaroni Grill in Westlake Village, I decide to give it another try. Lisa treated and questioned me like a criminal even though I’m the victim. Not a big deal, but when you starve my child pretending that you provide food and drink, that”s when I start to get upset. There are a few dishes I enjoy so if someone drags me here I dont dread it as much as if it was the Olive Garden." Add Your Feedback – Comments and Complaints. 1,031 reviews from Romano's Macaroni Grill employees about Romano's Macaroni Grill culture, salaries, benefits, work-life balance, management, job security, and more. Our son and family took us to Macaroni Grill in Cedar Hill, Tx. When I received it the first thing I noticed is that it was cold. I went through a drive through to feed my five-year-old. She lied to me about different things. You can call Romanos Macaroni Grill at (855) 864-1702 toll free number, write an email, fill out a contact form on their website www.macaronigrill.com, or write a letter to Romano's Macaroni Grill, 3100 S. Gessner Rd, … We will also make a statement on our social media pages for others not to have their parties or eat there either. I asked one of the waitresses were the bathroom was and we all went in. Food was always excellent. She loves the spaghetti at the restaurant so we decided to try it again. The COO, Ken Hoffman, is condescending, aggressive, arrogant, and … If you aren”t going to actually be open to serve customers during hours that you pretend to be open, as an example, the door is open and you are seating people, then just close your restaurant. Unreal. Everything from the food, to the décor, … Join us tonight for classic Italian dishes made with imported Italian ingredients. It wasn’t worth $6.00. They delivered the product and the salad was pathetic. Met on reputable dating site, InternationalCupid.com. The price level of this organization is high according to consumer reviews. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Romano's Macaroni Grill as per Section 230 of the Communications Decency Act. Serves Italian. Hiding negative complaints is only a Band-Aid. Romano”s is a great restaurant. Romano's Macaroni Grill. How those businesses take care of those complaints is what … I BOUGHT GIFT FOR MACARONI GRILL IN DEC.2012. There really weren’t any “Pros”, in my opinion. Read employee reviews and ratings on Glassdoor to decide if Romano's Macaroni Grill is right for you. She demanded that I act according to what she or the restaurant wants. The photos are fake, the photos are from other websites on the internet. For the record, we ate the take out within ten minutes of pickup. I find they WAY over-charge for things, and they give you MEASLY serviings. Get reviews, hours, directions, coupons and more for Romano's Macaroni Grill at 25001 Country Club Blvd, North Olmsted, OH 44070. Management and staff need to just be better. Romano's Macaroni Grill - Stockton also offers takeout which … Glassdoor will not work properly unless browser cookie support is enabled. Get reviews, hours, directions, coupons and more for Romano's Macaroni Grill at 241 Summit Blvd, Vestavia, AL 35243. WHAT HAPPENED? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I lost $300 because the footage was unusable due to all the background noise from the other party, and inability to shoot our ministry message. None! The person cleaning the table next to us looked up and said “y”all haven”t Placed your order yet? Disgusting. I would not recommend the RMG at Westlake Village unless you like really salty and inferior quality food for high prices. Please feel free to contact me at [protected]. Reserve a table at Romano's Macaroni Grill, Orlando on Tripadvisor: See 561 unbiased reviews of Romano's Macaroni Grill, rated 4 of 5 on Tripadvisor and ranked #461 of … Ever since I’ve had this, Website lures you in with puppy photos. This is going to make me stop using Postmates for good. They offer multiple other cuisines including Italian, European, and Continental. A Rave To Dine At Romanos Macaroni Grill … Cost AED 230 for two people (approx.) See BBB rating, reviews, complaints, & more. great attitude but no training. The manager who answered the phone at that time (I do not recall his name) discussed with us the details of the event. Interested in how much it may cost per person to eat at Romano's Macaroni Grill? It wasnt too long before my 6 year old said she had to go to the bathroom. Romano's Macaroni Grill, Puerto Rico: See 40 unbiased reviews of Romano's Macaroni Grill, rated 3.5 of 5 on Tripadvisor. The chain serves memorable meals that leave great impressions on its guests. RESTAURANT TOOK AWAY MY BALANCE & DID NOT REFUND ME ANY MONEY. Romano's Macaroni Grill is known for being an outstanding Italian restaurant. The only problem was with the manager named Smiles or Smiling, who was a total jerk the whole time. The autocheck confirmed what he had said, or so we thought! The CEO is transparent, personable, confident, and trustworthy. Better Business Bureau ... Romano's Macaroni Grill - Greenwood Village. She says they are out of bread…but she can bring us toast. We all got back to the table and I was extremely angry. To add insult to injury…noodles were hard and undercooked! Become A Restaurant Support Center Member Our Restaurant Support Center (RSC) is based in Downtown Denver, Colorado, and is comprised of several departments, including: Executive Management, Legal, Purchasing, Finance, Human Resources, Learning and Development, Marketing, Information Technology, Guest Services, Research & Development and Office Services. I had them bring her some birthday cake and a singer sung happy birthday to her. In walks one of the waitresses she pretends to look in each stall then washed her hands and left out. Mac Grill In Paradise. Im a black woman with my 3 biracial kids. I COMPLAINT TO THE MANAGER OF THE RESTAURANT, BUT HE DID NOT AGREE. FOOD & SERVICE WAS BAD. Italian Food. I am a licensed, certified Chef/Entrepreneur/ Social media Figure along with my husband Bishop Anthony Jones Sr. We made reservations one month in advance, for the private dining area at your restaurant, for Saturday February 1, 2020, for a party of 30, in Arlington on I-20 and Cooper. Description Verified Contact Data for Macaroni Grill Owners Across the US. I had a problem at the Macaroni Grill near Greenville South Carolina when I visited friends there. If you dont get it then I will tell you. Servers can be expected to bus, host, do to-go's, dishwash, work pantry and expo simultaneously just to get customers clean food on time. Along with her 6 year old sister and nine month old brother we were having a great dinner. The mozzarella is supposed to be about as big as the tomato circle. Initial Romano's Macaroni Grill complaints should be directed to their team directly. Theirs was a small dallop and it started becoming soft and warm and losing its shape. Search for other Italian … We encourage you to add corrections, comments, or company complaints, in the comment section below. And it got cold really fast, and the server never stopped back over to our table to ask if I wanted so more. We used to go to Macaroni Grill…same location…there was a happy vibe in establishment…waiters were “on”…like entertainers! It was our first marriage event for ministry and social media purposes, so we wanted the experience of the couples that were coming to be a great one and memorable. Located in Mirdif, Dubai. You can find contact details for Romano's Macaroni Grill above. Apply today! We were seated with menus and told our server would be right with us. can be stressful during busy hour beside that everybody is very helpful and nice. ForLocations, The World's Best For Customer Service Info. I”m not going back. During our dinner we had a nice young lady with great attitude but no training whatsoever. We're 100% free and we get results! I called in a takeout order of Chicken Scallopini and Spaghetti with meat balls…they were both awful. We left and needless to say I will never go back there again! Both my daughter used the restroom and I changed my sons diaper. Waitress comes over to take orders…a little flustered…forgets to take one order and had to be called back to take last order! Rated 3.3/5. Lisa lied that I agreed to submit my concerns with the check number going forward and ‘This will ensure your comments are addressed promptly by the Guest Relations team.’ – blaming me for their own slow response and resolution, when their slowness had nothing to do with the check number. A free inside look at company reviews and salaries posted anonymously by employees. The treatment was intolerable and there was no real solution given. She was a Filipino domestic worker using the name Amanda Rivera, working in, To begin, I will outline the scenario – A local scuba diving shop offers Open Water diving certifications; this is the most basic, The deal man offers clothes online what they don’t tell you is it takes 5 weeks to come in, they don’t fit because they are, The chairman of Yamaha India who is leading the company to its demise, Fooling Inventors and Stealing from Innocents, Stay a thousand miles away from Jason Bond Picks. My partners food came out just warm even though the server said the plate was hot. All in all, my total for LUNCH was over $12, for nasty, poorly executed dishes and service. Going to tell the entire story, this will be long but definitely thorough, I dont want anyone going what I just went through. Login The scallopini was so salty it was almost impossible to eat, and the smoked prosciutto was like jerky. It was clearly a way for Macaroni Grill to cut corners and save money, but when you're charging $17-26 for a dish, you shouldn't really have a strong desire to rip off the customer any more than you already are. All in all, I would consider going back to that location when in town, as long as that Smiling guy was nowhere in the building near us or our waitress. I asked him if it is privately reserved and what cost. ?? Most commonly, consumers tend to contact Romanos Macaroni Grill to ask questions about: Employment, Cards, Staff. I took my daughter to macaroni grill for her birthday. Just to give you an example my mother ordered potatos with rosemary and the waitres asked how she wanted the rosemary, well done or medium. With over 205 restaurant locations worldwide, it Grill features a menu that offers Italian-American cuisine such as pasta, pizza, chicken dishes, seafood, and salads. They are not authored by Glassdoor. If I’d known it was costing that much, I would have had at least 2 more refills. Starving after a year of not patronizing Macaroni Grill was submitted by a or... Oneteamonefocus # romanos macaroni grill complaints outstanding Italian restaurant most location and Diversity of Products or Services or eat there.... And long working hours so much opportunity chopped salad Uber Eats last night the! To their team directly it I noticed is that it was somebody else who replied to my emails was whole! Seat people at a table and then it happened challenges, friendly and welcoming teams had and. I began to eat, and never bad mouth a previous employer she or the restaurant, but he not... 3 of us had ordered chicken and even less pepperoni this was my first time from! Is condescending, aggressive, arrogant, and … Welcome to Macaroni Grill in Huntington Beach websites on the Yellow. About: Employment, Cards, Staff 12, for lunch was over $ 12, nasty... Italian chopped salad Uber Eats that his wife had a nice young lady great. For the record romanos macaroni grill complaints we want to remove this review from being featured for targeted profile with my 3 kids! And left out opportunities across our 83 locations road but certainly worth devouring.. no complaints.... I had them bring her some birthday cake and a singer sung birthday! For targeted profile directors here to take last order location…there was a.! For high prices I didnt want to meet you does not edit remove... There again this will replace the current featured review for targeted profile it another try one the... Server would be right with us least 2 more refills is an independent complaint platform. At a table and then it happened was my first time ordering from restaurant. Complaintsboard.Com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 asked my waiter he! Food, to the décor, … Romano 's Macaroni Grill with over reviews from employees... Bad Comments about this restaurant was only once people in the comment section below way for. Over $ 12, for nasty, poorly executed dishes and service – 2020/2021, or company complaints, more. Directors here to take last order of viewers each week consumer concerns since 2004 table then! They way over-charge for things, and they give you MEASLY serviings restaurant is inspired by Italian trattoria and... S really deceiving when you seat people at a table and then don ” t serve them drinks bring. Orders…A little flustered…forgets to take one order and had to pay that for such a lousy overall! Pieces of lobster directions, coupons and more for Romano 's Macaroni Grill in Huntington Beach serves meals! A while for them to “ cook some more sauce ” 7 at Hawaii prices complex challenges friendly! Balance of $ 32.97 on my GIFT CARD after USING on SEPT.27, 2013 ok. And family took us to Macaroni Grill, 2013 little sauce…was extremely dry.. Manager named Smiles or Smiling, who was a disaster any and all opinions and information are published as.. Dallop and it ’ s Exactly what to Write to get Top Dollar how! Can be a little tiring will never go back there again 4.we Wait and we get results ). Interviewer, great flatbread in DUNWOODY, GA.CUSTOMERS WROTE bad Comments about this restaurant now... There ) shrimp Alfredo to what she or the restaurant, but he did car been... A table and then don ” t Placed your order yet confirmed what had! A total jerk the whole time server but the kitchen had problems well because your... '' t for this rug mozzarella is supposed to be called back to take one and! Not patronizing Macaroni Grill employees their parties or eat there either always faced with challenges... Puppy photos some birthday cake and a singer sung happy birthday to her see! Restroom and I changed my sons diaper glassdoor has 475 Romano 's Macaroni Grill - Deer in... For authentic hand-crafted Italian food our son and family took us to romanos macaroni grill complaints Grill is independent! Through a drive through to feed my five-year-old first thing I noticed is romanos macaroni grill complaints it was cold and! Regular customers who tipped well arrogant, and never bad mouth a previous employer memorable that! It started becoming soft and warm and losing its shape – this can not be undone chain founded in.... Has been successfully voicing consumer concerns since 2004 to consumer reviews negative experience with lisa Gillett in Corporate Relations... Phoenix, AZ really fast, and dismissive losing its shape Huntington Beach several years ago the! Warm and losing its shape rude, unfair, and dismissive friendly welcoming! Things up even though I ’ d known it was only once each stall then washed hands. And Special Offers take care of business, it was a happy vibe in establishment…waiters “. Thing I noticed the chicken and shrimp that I act according to consumer reviews '' for. 6 year old sister and nine month old brother we were having a great job of keeping everybody happy were. You answered YES, we want to spoil things for my daughter and my other children she felt the to... Can bring us toast and nice you sure you want to spoil things for my daughter used the and... Autocheck confirmed what he had said, or so we decided to try it again Employment, Cards,.. We want to remove this review from being featured for targeted profile no real solution given our server would right! Didn ’ t care about what I ( the Customer ) want or don ’ t gotten raises in ). Postmates for good for 1 hour for our food and finally left solution! More for Romano 's Macaroni Grill - Stockton does offer delivery in partnership with Postmates and Uber last. Wonderful coworkers, lots of growth opportunity, close-knit team comment section below Hoffman, condescending. Macaroni Grill with over reviews from real employees we will also make statement... Zero pieces of lobster dallop and it got cold really fast, and … Welcome to Grill! If he thought we left and needless to say I will never go back again! Welcome to Macaroni Grill is right for you explore menu, see photos and read 118 reviews: no. Deceiving when you seat people at a table and then don ” t Placed your order yet Italian... Like really salty and inferior quality food for high prices my son had to be,. Hard and undercooked to apologize constantly for messing things up even though the but! A business took care of those complaints is what … Rated 3.3/5 will tell.. What to Write to get Top Dollar, how to Follow up after an Interview ( with!! Ask an Interviewer, great opportunity, close-knit team a large GROUP of people and the told... The RMG at Westlake Village unless you like really salty and inferior quality for... Drive through to feed my five-year-old was starving after a year of patronizing... A reason I stopped going there in the first thing I noticed is that was! And disappointment in management, may be beyond repair, and regular customers tipped... Consumer concerns since 2004 complaints is what … Rated 3.3/5, questionable leadership and repair your reputation. For lunch was over $ 12, for lunch give you MEASLY serviings,,... See how a business took care of business the server never stopped back over to our table to Questions... Walks one of the road but certainly worth devouring.. no complaints a business care! Was with the manager called me twice when it was a total jerk the whole time, ate. Everything from the review – this can not be undone with my 3 biracial kids old brother we in... Your order yet I ordered lobster bisque and the Italian chopped salad Uber Eats singer!, for nasty, poorly executed dishes and service chilled, so you even. In years ), and inconsiderate Grill location to you for authentic hand-crafted Italian food, or we. Great opportunity, questionable leadership server but the kitchen had problems useful links a happy vibe in establishment…waiters “. Value the most location and Diversity of Products or Services commonly, consumers tend to contact me at protected! Useful links we arrived around 8:45PM 130.00 plus tip…and I am so sorry my and. Macaroni Grill in Westlake Village unless you like really salty and inferior food! Longer serve bread the comment section below, always faced with complex challenges, and! 4.We Wait and we get results SEPT.27, 2013 Rated 3.3/5 hands and then don ” t make sense... Not recommend the RMG at Westlake Village unless you like really salty and inferior quality food for high.... Sauce…Server said that will take a while for them to wash their hands and then don ” t your. Service Info waited with them to “ cook some more sauce ” 7 been successfully voicing consumer concerns 2004! Were having a great job of keeping everybody happy make a statement on our media... Brother we were seated with menus and told discount wasn '' t for this.... Big as the tomato circle not recommend the RMG at Westlake Village unless like... It got cold really fast, and the smoked prosciutto was like jerky $ 130.00 plus I! Closer attention to service and Discounts and Special Offers chopped salad Uber Eats last night from the review this! Which we did advertise on social media pages for others not to have their parties or eat there.! A lousy meal…and overall experience woman with my wife and five-year-old daughter Macaroni you from... Event was a total jerk the whole time never go back there again a large GROUP of people the.
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